Open Box works with a standard Engagement Model.

Depending on the size of the project, some of these steps happen over and over again, with separate phases of the project. With a sizeable project, we have found that breaking it up into smaller pieces and cycling through each of these phases rapidly is much more likely to lead to a successful project, as is frequent user input.

Steps in the process include:

1	Preliminary Meeting
	Needs fit and expertise fit
2	Analysis Session
	What business problem are we solving? Constraints? Company processes?
3	Project Scope
	Solving business problems through solid technical & user-oriented design
4	Contract
	Fixed price; agreed upon timeline; milestones for delivery
5	Development
	Ongoing communication during in-house development phase; rapid prototyping
6	Testing
	User acceptance testing while documentation is being finalized
7	Delivery
	Acceptance & Post-Project review
8	Determination
	Of need/desire for ongoing Support