Don't Just Take Our Word For It

“The level of customer support has not diminished one bit as we’ve moved through the process. Which to be honest is a little bit surprising and very refreshing. ”

“Someone like Katryn can really add value in terms of coming in and helping you think about how you might want to systematize things as you grow. ”

“Constant calls are par for the course when you’re bringing a new franchisee online.  Open Box has reduced support calls in specific areas by half — which means we can spend more time driving the bigger picture. ”

“Here’s somebody who solidly gives us the good. There’s no smoke and glass with Katryn at all. It’s just, what you see is what you get. ”

“There’s nothing really too big or too small for them. We’ve thrown a number of wrenches at them and they’ve definitely been able to handle everything we’ve been able to throw at them. ”

“We were in a really big pinch at the time. Open Box came in and basically did a really thorough assessment of the situation, a real answer… We went with their recommendation and at the end of the day were left with a good system that works well. ”

"Our major decision-making criterion, when deciding on a team to work with, was the quality and experience of the people. Our experience with Open Box has been outstanding. Their responsiveness was excellent."

“Katryn and her group are the most organized, articulate IT group I have ever worked with. In my last role as VP of SkinCeuticals, I implemented 14 modules of Oracle as well as the back end database. That process was run by an IT team that specialized in Oracle implementations. We had 3 months of hassle and headache during implementation. The process lead by Open Box was amazingly smooth and efficient. I attribute the smooth process to Katryn's excellent communication skills.

During my IT firm selection process, I interviewed four groups. Katryn's group was the last one I contacted so I did not pay too much attention to the Open Box option as I had two good candidates with whom I had already spent a large amount of time. Through my due diligence, Katryn's group moved from last on my list to first. I remain very happy with my choice. ”

“I think Open Box is, first of all very reliable, very innovative. The consultants that they have are just good at what they do. And they deliver on their word. ”

"Working with Open Box allowed us to reduce expenses, increase revenues, and grow the profitability of our franchise. I highly recommend them… We are not budgeting for a CIO or CTO based on the relationship that we have with Open Box.”

"Open Box Integration is the best information technology company I have had the opportunity to work with. They have created custom applications and complex systems integration that have allowed us to reduce expenses, increase revenues, and grow the profitability of our franchise.

They have a core competency in understanding business process and turning that into cost effective and meaningful systems. They are superb communicators and excellent business partners. I highly recommend them. "

“What I really like about Katryn and her team at Open Box is that they are very passionate about what they do, but they are also very, very clear headed. Unlike a lot of other companies out there they understand their customers intimately."

“If we had an issue, or we thought of something new through the whole implementation process but also during the last few years we’ve had the website up and running - we’d just pick up the phone and we’d get immediate attention. ”

“Our company needed to find a web developer who could assist us with our franchise model.  We were unique and needed a system that could handle multiple users and possess lots of functionality.

Not only did Open Box design an easy to use system, but provided us with a website that was extremely professional. Their “Matrix system” ensured that we accounted for all our business objectives and provided us with a system that would grow as our company grows.

Their continual help and attention to detail is what sets them apart.  I would recommend Open Box to any company (both large and small) who are looking for a web developer that is a cut above the rest. ”

“Open Box delivered what they said, when they said, for the price they said. We will continue to use the great team at Open Box for our development projects. ”

“It’s just so dang easy! …Open Box was the only one who crossed my path that could actually make progress for me without my involvement. Anyone else took countless hours of my time. They took what I sent and moved me ahead."

"I was literally blown away by the simplicity yet significant potential efficiencies and efficacies this software [Franchise Success] brings at franchisees’ and franchisor’s level."

“[Open Box] provides an exceptional service; accessible, competent, professional, friendly, user friendly and practical and we are telling everyone we know!”

"In working with Open Box, we have found them to be extremely professional and accommodating to our needs. They responded promptly to our questions and have embraced an open and friendly style of doing business."

"I have worked with... Open Box over the last two years on developing our company website. The site is quite complex, with a large interactive component, multiple databases for highly personalized assessments, an online store with multiple functions, and multiple categories of users with different levels of access to the site.

[Open Box] helped us formulate what we wanted even when we weren't’ sure! [They were] flexible and adapted beautifully to the constantly shifting ground of an evolving business model. [They have] a way of spelling out various options and helping business people make technical and strategic decisions in a way that is both respectful and reality-based. [They are] a natural teacher and ally – unusual traits for IT consultants.

I have to say that [their] ever-present enthusiasm and integrity is truly remarkable in a marketplace where exploitation and mediocrity are the rule. We knew we could count on him. I cannot recommend Open Box highly enough to anyone who is building a website of any size or complexity."

"Open Box is a company that I am thrilled to work with.  They are making waves in the productivity and excitement of businesses large and small.  It is so refreshing to work with people who are truly dedicated and passionate about helping find solutions for your business and reach goals that sometimes you didn't even know you had!  And, it's all done on a personal, optimistic and intuitive level."

"In this information age, as a minister in the United Church of Canada, I am continuously reading, researching, filing information, and writing. I asked Katryn Harris from Open Box Integration Inc. to create a database for all my files, research notes, scripture references, etc.

I wanted to be able to save, store, track and retrieve information quickly. For example, if I am writing on the theme of ‘abundance’, I wanted a program which could retrieve and filter my stored information through several lenses. Katryn discussed with me a variety of options and informed me of how the technology could assist my goal. She listened carefully to my needs and helped me to understand the scope of a reference database.

The reference database is an excellent tool. It is set up so that I can file and access a variety of media types, which are cross-referenced according to author, topics, date, synopsis, themes, and categories. As a system tool, it is easy to use. The more I use it, the more I wonder how I got along without a reference database before.

My filing cabinet is now on my desktop. It is a quick, easy, effective, and time saving systems tool. I highly recommend the services of Open Box Integration; I have been very pleased with the product, installation and support."

"Open Box has continually exceeded my expectations in working with them in the capacity of website maintenance and website development. All relations with them have been very professional and their level of knowledge and quality of service are exceptional. [Open Box] was always prompt, friendly and open in his communication.

[Open Box] quickly hones in on what your company needs in order to have an effective website and ensures that it accurately reflects who you are as a company. [They] always explained things in a way in which I understood and always made you feel like an important part of the process.

I look forward to continuing to work with Open Box in the future."

"Not only does Open Box Inc. over-deliver on their services, their forward thinking ideas coupled with a high level of expertise have created the ultimate outcome; peace of mind. In this age of ever-changing technology, finding these attributes in a company is rare. The people at Open Box clearly resonate the power of "doing what you love."