"I have worked with Jeff Baker of Open Box over the last two years on developing our company website. The site is quite complex, with a large interactive component, multiple databases for highly personalized assessments, an online store with multiple functions, and multiple categories of users with different levels of access to the site.
Jeff helped us formulate what we wanted even when we weren't’t sure! He has a calm, clear, and concise way of weighing the pros and cons of any decision objectively. He was flexible and adapted beautifully to the constantly shifting ground of an evolving business model. His input was crucial for decision-making in every step of our website development.
Jeff does not waste words or time. Our meetings were well-structured sessions that got to the point and helped us focus our priorities regarding web development. This was particularly helpful for us as we have a limited understanding of the technical issues involved in such a project. Jeff has a way of spelling out various options and helping business people make technical and strategic decisions in a way that is both respectful and reality-based. He is a natural teacher and ally–unusual traits for an IT consultant.
I have to say that Jeff’s ever-present enthusiasm and integrity are truly remarkable in a marketplace where exploitation and mediocrity are the rule. We knew we could count on him - he always behaves in a professional and helpful way. Jeff’s communication skills are exceptional. He helped us set realistic goals without compromising quality every step of the way. We were confident our project was in good hands because of his unusually high standards and rigorous development process.
Jeff was personally invested in the success of our project and it was obvious he had our best interests at heart. He worked tirelessly to help us create the best possible website given our budget constraints, and was always conscientious about keeping the site in line with our vision and business model.
I cannot recommend Jeff and Open Box highly enough to anyone who is building a website of any size or complexity. Jeff is a rare combination of competence, integrity, and amicability. He is and will continue to be one of our most valuable team members and consultants – an outstanding professional and a totally cool person. It would leave a terrible void if we lost him as a business associate – no one else could quite fill his shoes." |